Returns & Refunds

Last updated: August 2026

Damaged or Defective Discs

Our physical discs are produced to order. If a disc arrives damaged or defective, we replace it free of charge — contact us within 30 days of receipt with your order number and we'll send a replacement.

Non-Defective Returns

Because every item is made to order, returns of non-defective items are handled case-by-case. If something isn't right with your order, reach out and we'll make it right.

EU & UK Customers

For customers in the European Union and the United Kingdom, we honor the statutory 14-day right of withdrawal for physical goods. Return shipping is paid by the customer, and your refund is issued once we receive the returned item.

Digital Products

Digital products are non-refundable once delivered, except where a refund is required by law.

How Refunds Are Paid

All refunds are issued to the original payment method used at checkout.

Questions

Anything else? Send us a note via the contact page.